Privacy Policy
1. Introduction
Welcome to SHERQ Africa ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at naidoo.roslyn@gmail.com.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:
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Name and Contact Data (e.g., email address, phone number)
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Credentials (e.g., passwords, security information)
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Payment Data (e.g., credit card information)
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Usage Data (e.g., IP address, browser type, operating system)
3. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive:
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To facilitate account creation and logon process
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To send administrative information to you
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To fulfill and manage your orders
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To manage user accounts
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To post testimonials
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To request feedback
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To protect our services
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To enforce our terms, conditions, and policies
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To respond to legal requests and prevent harm
4. Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data based on the following legal basis:
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Consent
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Legitimate Interests
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Performance of a Contract
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Legal Obligations
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Vital Interests
5. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law.
6. Your Privacy Rights
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right to:
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Request access and obtain a copy of your personal information
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Request rectification or erasure
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Restrict the processing of your personal information
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Data portability
7. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
8. Changes to This Privacy Policy
We may update this privacy notice from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
9. International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
10. Third-Party Links
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
To learn more about this, check out our article “Creating a Privacy Policy”.
11. Contact Us
f you have questions or comments about this notice, you may contact us at:
SHERQ Africa Johannesburg, South Africa
Data Protection Officer: Roslyn Naidoo
naidoo.roslyn@gmail.com +27 (0) 83 264 2862